Shipping policy
Thank you for choosing TONYAKA.
Order Processing
Orders are processed within 1–2 business days after payment has been received.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping
We currently deliver throughout the United Kingdom.
Estimated delivery time is 2–4 business days after your order has been dispatched.
Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details where available.
Delivery Delays
While we aim to deliver within the estimated timeframe, delays may occasionally occur due to courier services or circumstances beyond our control.
Incorrect Address
Please ensure your delivery address is correct before placing your order. TONYAKA cannot be held responsible for orders delayed or lost due to incorrect address details provided by the customer.
Damaged or Missing Orders
If your order arrives damaged or if items are missing, please contact us within 48 hours of delivery at:
Questions
If you have any questions about shipping, please contact us at: